About Me

TRAVIS PECK

Strategic Product Leader + Lean UX/CX + Research & Testing + Design Services

 

BIO

Travis Peck is a multi-stack UX Design & Research service provider, with 19+ years of corporate experience. He has worked with clients such as Amazon, FedEx, BP, Chevron, in creating highly intuitive and specialized mobile apps and responsive web applications. 

 

HIGHLIGHTS

* 19+ years of UX Design experience
* 15+ years in Research & Testing
* Delivered excellent KPIs through UX design and research services, for 33 applications for Corpay, including:

  • +1.2% Card Order submissions – Estimated $1M+ annual revenue 2020 – 2022 – Driven web
  • +10% – Increased Card self-authorizations by customers between 2023 – 2024 – Driven network
  • -7% – Reduced customer support call volume through self-service enhancements – Driven network
  • +3% – Increase in customer self-service of PINs 2022 – Driven web.
  • +2% – Increase in customer self-service of Purchase Profiles – 2023 – Driven web
  • +3.5 – Increase in customer self-service user/account provisioning – 2022 – Driven web
  • +1.3 – Increase in visits per user, per month (from 1.5 to 2.8 visits) 2021 – Driven network

* Produced over 3000 wireframes in 1 year.
* Authored / launched 140 page UX Center of Excellence web portal.
* Designed Corpay’s first EV Charge/Locator mobile app.
* Contributed to apps used by 500K – 1M users.

 

TECHNOLOGIES / TOOLS

Design / Prototyping:

  • Figma, Sketch, Visio, Photoshop, Illustrator, Adobe XD, Axure, Miro, and more

AI Tools:

  • UIzard, Midjourney, Notion, ChatGPT, Visily, Tome, Figma

Research:

  • Adobe Target, Pendo, Maze, LogRocket, Hotjar, Tableau, Google Analytics

 

CLIENTS / PARTNERS

  • Amazon, FedEx, BP, Chevron, Cox Enterprises, RedFin (Rent, ApartmentGuide), Superior Essex, Corpay (Fleetcor), NAPA Auto, and more.

 

INDUSTRIES

  • Financial, Advertising, Consumer

 

TRAVIS PECK

Strategic Product Design Leader + Lean UX/CX + Research & Testing + Innovation

 

Thanks for showing an interest in my work.

 

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References

“Travis’s work on developing requirements and user interface mock-ups for future functionality is impressive in its depth, detail, and completeness. Travis proactively considers each use case and accounts for the corresponding user interaction needed to address the user’s intent. Travis also regularly demonstrates an innovation mindset; proposing novel approaches both with and beyond his scope of responsibility. Perhaps most importantly, Travis is patient, kind, humble, flexible, creative and fun to work with.”

Whit Lanierr
Product Director, Rentpath

“Travis is one of the most detailed people I’ve worked with. He’s able to solve problems and overcome obstacles using his impressive set of technical and operational skills.”

Scott Mumbauer
Product Manager, Rentpath

“He is bright, full of energy, makes people feel at ease, and is very knowledgeable about his job. In the time I have known him he has continued to excel in his experience in the Product Management field and technical areas. He asks the right set of questions and is focused on the customer”

Victoria Ellul
Product Manager, Rentpath
“I worked directly with him on many projects and he could always be counted on to bring intelligent, well thought out perspectives to our projects. He is dedicated and highly knowledgeable in his many areas of expertise.”

Joseph Peters
Product Designer, Rentpath
“I worked with Travis on many web application projects and marketing campaigns. He’s a great collaborator, a supportive colleague, and works well in the framework of a team environment.”

Shah Ramli
User Experience Designer, Equifax

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